Please note - all dresses are made to order. Please allow 12-14 weeks for production & shipping. Please see our shipping and returns policy for more information.
- Dry clean
Shipping
Ship times for orders may vary depending on product type and production time. All garments are custom made to order. If you have a rush order please contact customerservice@amsale.com for assistance or call or text 212-583-1700. Shipping is free for all orders over $75. Shipping cost for any other orders is calculated at the time of the order and will be displayed during checkout and in your order summary. Swatches ship at a flat rate of $1.95. Orders are charged at the time they are placed due to the custom nature of each order. Please note, signature is required for all dress deliveries. This is to ensure the safe delivery of your Amsale dress, no exceptions are made to this policy. Signature is not required for swatch deliveries.
If you have a rush order please contact customerservice@amsale.com for assistance or call or text 212-583-1700.
Return policies
Items in the Little White Dress and Evening collections are eligible for return within 14 days of delivery, no exceptions. Please note there is a $20 restocking fee to return your garment.
Items in the Little White Dress and Evening collections must be in original condition (including tags) and must not have been worn, washed or altered in any way.
All packaging (including garment bags) shipped with your order must be returned.
We recommend trying on purchased items once received, to ensure adequate time to return items within our returns timeframe.
Please reach out to customerservice@amsale.com within 14 days of delivery to receive a prepaid return label.
All refunds (minus the $20 restocking fee) will be issued to your method of payment within 3-5 business days from the date the item is returned to the Amsale offices.
